Choosing a Contractor

Choosing A Contractor

Selecting a company is an important step in purchasing a new heating or air conditioning system. You will want to choose a reliable, educated and experienced company to walk you through purchase, installation and extended service. Below is a list of guidelines to help you select the company that is right for you.

 

Credibility

A legitimate company should be willing to offer references upon request. It only takes a moment to make a phone call and ask if someone was satisfied with the company’s work, and the effort can lead to additional peace of mind. A company’s credentials can also be verified by contacting the Better Business Bureau and local associations, such as the Air Conditioning Contractors of America or Angie’s List.

 

Licensed Company

Many regions require company’s to comply with state or local regulations. If you are located in such a region, your company should be able to provide you with proof of certification and license.

 

Client Relationships

A good company will take personal interest in your best interest. The company should ask to come to your home, evaluate your personal comfort needs and then make a recommendation as to the best system for your home. Watch out for a company that simply conducts business over the phone.

 

Company Warranties

The company should be willing to explain, in detail, the product warranties they are eligible to offer. Different manufacturers offer different warranties as well, and you will want to understand all of your options.

 

Preventive Maintenance

Preventive maintenance is key to ensuring the lasting efficiency and performance of your new system. Most companies will offer preventive maintenance agreements.

 

Experience Is the Key

The company should be willing to answer any question the customer might have about their reputation, products and services. Experience is important, and an educated company is more likely to be able to handle any bumps in the road while you are purchasing, installing and servicing your system.

 

Strong Communication

Once a product has been selected, the company should offer you a written proposal. This proposal helps you to compare bids and to make sure the communication of your needs has been perfectly understood. The written proposal is your opportunity to evaluate prices and specifics.

 

Put It in Writing

Finally, a reputable company will offer you a written and signed agreement that outlines the details of your purchase. This agreement should be consistent with the written proposal and seals your commitment, as well as the company’s, to a new heating or air conditioning system.

 

Source: http://www.goodmanmfg.com/Home/HeatingCooling101/SelectingaDealer/tabid/351/Default.aspx