“Probably the most satisfying business experience from initial contact and sale through installation in my 70 years. To give a company and its representative an A+ in customer satisfaction is rare in this day and age. No high pressure sales, obviously knowledgeable. Technicians who were craftsmen. Will definitely recommend this company at every opportunity.” – Skip, Columbus
“Everyone involved is a professional. The service we received was great. We will use your service in the future. I will recommend “Cullins” to anyone that has a HVAC concern.” – Karl, Westerville
“…I feel we paid for what we needed and the tech didn’t try to sell us something we didn’t need.” – Brian, Columbus
"It's wonderful to have parts on hand - right in the truck. That saves a lot of time and frustration. I also appreciate the shoe covers for inside the house! ...Our tech was very professional and friendly! We would highly recommend your company!" - Amy, Sunbury
“The mechanic was very professional and got my AC unit working sooner than I expected. I was very happy with the experience since it was less than a day when I called. Normally it would take several days for someone to come out.” – Ray, Dublin
“Consistent good service.” – John, Columbus
“I was very impressed that the work was done so quickly and that all of our questions were answered in the same way. Having a knowledgeable staff helped us to feel comfortable that a good job was being done. Thanks.” – Peter, Dublin
“Our experience with “One Hour” for the past few years has been very pleasant. Your techs, your installers, your response and of course your friendly manner is well beyond anyone we have dealt with in the past several years. We have grown to expect nothing less…” – Bernie, Westerville
“I was pleased with the thorough analysis done to size our new furnace and AC correctly. The work was expertly done and our new systems work quite well.” – Rufus, Upper Arlington
“Thanks for helping me on such short notice. The technician was very professional and knowledgeable.” – Elma, Westerville
“Congratulations on a fine crew and great job of installation. If you need an endorsement please use my name.” – John, Westerville
“…the response, attitude, and competence of your people is outstanding. Don’t change a thing! Cullins is the best find on Angie’s List in the 12 months we have subscribed. All of friends will be hearing about our bad and great ending…” – Matt and Megan, Delaware
“We appreciate that you were able to come the same day and fix the problem. A cold house in the winter is not a good thing…” – Dale, Westerville
“Thanks for your excellent service. Your employees were all courteous and efficient.” – Catherine
“…felt good about the service and price, no riff-raff – thank you!” – Bryan, Westerville
“When the installer had an emergency the office sent extra installers to make sure that the furnace was working by days end – GREAT JOB!” – Larry, Columbus
“All personnel from Cullins One Hour made extra effort to make sure that we were satisfied with purchasing a new furnace and returned several times to follow up on the service to make sure everything was working properly.” – John and Nan, Westerville
“…The entire Cullins team is very professional and trustworthy. Thank you for a job well done.” – Herb, Lewis Center
“Furnace died while we were out. Returned to house at 10:30 p.m. and 52 degrees outside. Within 20 minutes a technician had phoned and immediately walked me through some initial steps. The next morning the technician was at our place first thing and we had heat within an hour!” – Matthew, Delaware
“…We were very impressed with their workmanship. The air conditioning unit and the furnace look absolutely great!” – Pauline, Columbus
“Thanks to the gentlemen who came into our home to put in our new furnace and air conditioner. They were very courteous and helpful. The made sure we had heat very quickly. Your salesman was polite and helpful also. We will surely recommend your company every chance we get. Thanks again.” Vaughn and Rosemary, Powell
“Great job for the past 15 years…” – Rosemary, Gahanna
“From the salesman to the installers the installation was smooth and very good. All our questions were answered. We are very happy.” – Mike and Linda, Columbus
“No problems! Great service!” – Susie, Powell
“Today it is very difficult to find great service. However, I was very impressed with your organizations service from the first phone call til the time that your servicemen left our home. I have used other heating and cooling services in the past and did not receive the caliber of service that your company offers. Thank you.” – Greg, Reynoldsburg
“I was pleased with the equipment that we received, I feel that we got a good value for our money…” – Daryl, Reynoldsburg
“I was impressed by every aspect of dealing with this business. From the receptionist to the technician to the salesmen to the installers…everyone displayed professionalism and friendliness. They each seemed very knowledgeable in their particular area. (In talking with others I found that the prices were comparable as well!) – Rita, Gahanna
“I really can’t say enough good things about how I have been treated by your company. About a year ago (when I thought I needed a new furnace) a gentleman came out, looked at my components and showed me the work that could be done to add years to the life of my original system…” – Ellen, Westerville
“I just wanted to let everyone know at Cullins how happy and impressed I am with your customer service. In the world we live in I can rarely find any good service at all and usually feel frustrated and not a lot of hope in companies. Every time Cullins employees come to my house they are excellent and clean. I feel comfortable with them in my home, which is very important to me with young children…” – Jill, Galena
“The men were friendly. They did a great job keeping my floors clean. I’m very happy with the job and the company.” – Barbara, Westerville
“Your installers were wonderfully polite and neat. We noticed a huge difference in the comfort level in our home. We appreciate the level of service you deliver – from the first phone call to the final handshake. We will highly recommend your company to everyone! Thanks again.” – Kibb and Pat, Westerville
“We had a heat pump and furnace installed last May. Efficiency is greatly improved over old unit.” – Vern, Westerville
“We were really please that we got a real person on the phone when our heater died in the middle of the night and that you were able to get a technician out here that same morning…” – Liz, Westerville
“Excellent response, knowledgeable staff.” – Doug, Columbus
“Salesman was courteous and professional. He was thorough and determined what we needed and wanted. The installation team arrived a few minutes early!! Great! Fantastic job on the install. Very courteous and clean. We couldn’t tell that had been here aside from the new equipment!” – Elek, Powell
“I found everything exceptional.” – Alan, Hilliard
“The HVAC unit has been in for about two months now. Everything works great, including the heat pump. The installation was professional and excellent…” – Brian, Westerville
“Everyone assigned to our account was professional and courteous, from the sales process, estimating process, and through installation. At each step of the way we were treated with respect…” – Mark, Columbus
“Your team did a great job of explaining what they were going to do. Shared any potential future problems with my old AC system and came back to connect my humidifier up to the new heater.” – Brett, Lewis Center
“Excellent service – courteous workers. Very pleased with their demeanor, appearance, and service.” – Richard, Lewis Center
“This should be the industry standard for service then the world be a better place! Thank you.” – Karen, Columbus
“The installers were polite and sociable. I really got more than I expected compared to other estimates. Your estimate was the same but I went with you because of the “Trust Factor.” I received better service and more work completed than any other company. I will definitely recommend you to everyone I know.” – Scott, Gahanna
“I am very pleased to have Cullins Heating & AC and feel that any problems I have will be addressed in a timely manner. You are the best. Excellent customer service.” – Sallie, Westerville
“This is the best experience I have ever had with a HVAC company. You won my business and my loyalty.” – Natalie, Columbus
“Installers explained the operation of the furnace and air conditioner to the fullest. Very helpful in understanding.” – Yvonne, Westerville
“I was impressed. I thought my old heating and cooling company was good, but I switched to Cullins because you guys installed this system and Jeff is my neighbor. J” – Carolyn, Westerville
“The technicians were courteous and very helpful. The heat throughout our house is the same temp. How wonderful! We are very glad we chose Cullins. Thank you.” – Lisa, Dublin
“…Absolutely outstanding. Incredible.” – Kathy, Galena
“ I am very pleased with the service I received. I could not ask for more friendly, helpful, and truthful sales associates or service personal. I would and will recommend your company to everyone…” – Susan, Columbus
“All involved, sales and service, were courteous and prompt and professional. Thanks!” – Patrick, Gahanna
“We are long-time Cullins customers and wouldn’t think of calling anyone else. Our latest experience (replacing our entire system) surpassed our expectations from the time we placed the call until the job was complete. We can’t say enough about the professionalism of everyone…” – Joe and Jeanne, Westerville
“As usual everyone was great! Thank you – keep up the good work.” – Jim and Busie, Columbus
“We have done business with Cullins for many years, and have consistently found the service excellent and thorough. I also appreciate the caliber of anyone who has come to the house – being able to trust your staff has meant a lot…” – Donna, Westerville
“Jeff and his team did a great job for us. They were on time, cleaned up as they went along, and knowledgeable.” – Steven, Upper Arlington
“Your tech’s were fantastic. Kind, clean, courteous, on time. Can’t say enough. I will highly recommend your company and team of workers. Thanks for the timely manor at which you can out for the estimate and the timely manor it took to install. All around fantastic service!!” – Michael, Whitehall
“I love to call in just to hear the “cheery” greeting!” – Gail, Blacklick
“Having our new furnace/heat pump installed was a great experience. It was completed in a most professional manner and the installation crew was of high quality and very profession…” – Tom and Kim, Delaware
“Right on guys!” – Anne, Westerville
“Installers came when expected, set to work removing our old furnace and installing the new one. They were polite, respectful of our home and unobtrusive as they went about their work. When finished they showed the furnace and explained any differences from the old one. Also, they corrected a duct that was too close to the floor joist for safety reasons.” - Suzette and Donald, Westerville
“The technician did a great job of explaining the work he was performing and in the recommendation for possible future work.” – Erik, Worthington
“I liked that the techs wore uniforms (clean/professional) – the oil pan under the truck indicated they “cared” about and respected our house, yard etc. Very courteous team. They also went above and beyond by doing extra work (water tank flue) and some of the duct work…” – Gary, Upper Arlington
“Thank you for solving our HVAC problems. Job well done!” – Mike, Westerville
“Installation quality was excellent. It’s refreshing to work with a company that takes pride in their work and their customer service.” – Greg and Rebecca, Westerville
“The experience from beginning to now has been excellent. Your technicians were professional and very nice. The install went very smooth. We are pleased so far.” – Julie and Terry, Columbus
“Technician was very professional and took time to answer questions.” – Randy and Michelle, Worthington
“A companies success/credibility starts at the top. Jeff, you’ve got an amazing company. Everyone of our expectations has been easily exceeded. In a world of wavering/antiquated standards of conducting business, it’s a pleasure not having the least bit of anxiety that everything you did/installed will operate flawlessly…” – Noretla and Fred, Columbus
“Everyone I dealt with was courteous and professional. I am very pleased with the work and have already recommended your company to others.” – Teresa, Westerville
“Great service, on time appointments, quick, efficient, friendly, direct. Wonderful!” – Kyla, Westerville
“I have been a satisfied customer since 1998. Technicians are well trained and courteous. Company treats clients in a fair and above board manner. They are constantly searching out new methods to improve customer care and level of service….” – Etta, Worthington
“Everything was explained completely; the service tech was very polite and friendly. We were very happy with the service.” – Emma, Westerville
“I appreciated that the tech took the time to show me how to use the program feature on my thermostat!” – Elizabeth, Westerville
“ Technician was very nice and answered my questions.” – Ashley, Westerville
“Very professional and prompt.” – Pamela, Westerville
“The installation of my new furnace and AC was done promptly and professionally. I am very pleased with the work. I’m enjoying the popcorn. Thanks!” – Janet, Columbus
“…Very knowledgeable, professional, and friendly individual. Hard to find servicemen like him these days!” – Gary, Westerville
“Prompt, on-time, great value.” – Jon, Powell
“We were so impressed with your service, timeliness, and professionalism when we called for service in the past that we choose your company to purchase a new HVAC system. We would highly recommend Cullins to others.” – Mike, Powell
“Good Job!” – Bob, Lewis Center
“What a great experience. The tech was polite, clean, and very knowledgeable about my furnace.” – Paula, Lewis Center
“The tech did a great job. I would use you guys in the future.” – Bill, Galena
“I thought everyone was professional and polite. I will definitely use your service again!” – Stephanie, Dublin
“Very friendly and knowledgeable technician. Will recommend your company to my neighbor.” – Robert, Lewis Center
“Excellent experience – I was delighted.” – Ben, Dublin
“The nicest company I’ve dealt with. Appreciate the courteous phone calls. Appreciate clean technicians and attention to not making a mess in my home – very pleased.” – Melissa, Lewis Center
“We are very satisfied with the work performed by Cullins. The men were the best of any workers that we have had in our home. They certainly are an asset to your company.” – Dean, Westerville
“Thank you for accommodating my schedule. As a single mom who works full-time, it is difficult to take two hours off work to be home for service calls. I very much appreciate that you could accommodate my needs. The tech was very friendly and informative. You will have my future business.” – Kim, Worthington
“After dealing with other contractors on a recent addition it was refreshing dealing with a company that truly values customer service. Couldn’t be happier with all aspects of our new HVAC installation.” – Derrol and Helen, Powell
“Excellent job!! Very professional. Completed all extra tasks listed on proposal along with a clean installation. 100% Complete Satisfaction!!!” – Shawn, Hilliard
“I was very pleased with the professionalism over the phone and with the technician. There were no surprises. I knew the repair cost ahead of time.” – Roger, Gahanna
“I was pleased with the response and workmanship of your service people. Extremely clean and polite and competent.” – Harriet, Westerville